With the amount of companies advertising on the web these days, you certainly won’t struggle to find a carpet cleaner who will cover your local area.
And in theory, you’d think that choosing a competent carpet and upholstery cleaning company would be a pretty straightforward process, wouldn’t you?
And so why do so many homeowners and businesses have less than satisfactory carpet cleaning experiences?
There can be many reasons, but here are the three main things you want to avoid when choosing a company for your next clean.
Not checking references or reviews
When you’re looking for a reputable carpet cleaner, it is vital to at least do some online research and check that they have good reviews and customer feedback.
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Does the company have more than a couple of reviews and are they 4/5 star rated?
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Do they operate professional grade equipment?
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Are they fully insured?
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Do they have photos of their results online?
These are just a few points that will help you to build a picture of the company and their ethos.
Choosing the cheapest company
It can seem like everyone is offering the deal of a lifetime these days.
But it pays to look a little deeper…
Is the headline price for their full service, or will there be unexpected add-ons announced once the work has commenced?
Also, a very cheap price can often mean that the company is a part-time operator and trading without professional equipment or liability insurance.
Booking the company with the first available appointment
Sometimes there is obviously a pressing need to get an appointment booked quickly – for example, with a fresh stain that risks becoming permanent without fast treatment.
But if an established company is always available at the drop of a hat, and they can fit you in straight away, there may be a good reason for this.
First and foremost, we always advise choosing an NCCA registered carpet cleaning company. This guarantees they have undergone advanced training and assessment.
Then, you should consider their customer approach, reviews and results, and never choose solely because they’re the only company available at the time you have called!
If you’d like a free quotation for upholstery or carpet cleaning in Brighton or the surrounding areas, please don’t hesitate to get in touch with us today.
